Privacy Policy

Privacy Policy – Lumoria

Lumoria respects your privacy and is committed to protecting the personal data you share with us. This document explains how we collect, use, store, and protect your information.

1. Information We Collect

  • We collect only the data necessary to ensure a better shopping experience, such as name, email, address, and phone number.

  • Payment details (such as credit card numbers) are not stored in our systems and are used only by the payment processor at the time of the transaction.

2. How We Use Your Information

  • Your information is used for:

    • Processing orders and deliveries;

    • Contacting you regarding completed purchases;

    • Sending offers, promotions, and updates (you may unsubscribe at any time).

3. Data Security

  • We use advanced technology and security measures to protect your personal and payment information.

  • All financial transactions are carried out exclusively through trusted payment gateways, ensuring confidentiality and protection.

4. Sharing of Information

  • We do not share your personal data with third parties, except in the following cases:

    • When required by law or court order;

    • When requested by the customer.

5. Use of Tax Identification Number

  • Customers authorize the use of their Tax Identification Number (such as CPF, where applicable) exclusively for issuing invoices, payment slips, and for tax-related purposes connected to purchases.

6. Your Rights

  • You may request the deletion, correction, or update of your personal data at any time.

  • You may also unsubscribe from promotional communications through the link provided in our emails.

7. Contact

For questions, suggestions, or requests related to our Privacy Policy, please contact us at: support@lumoria.uk